Who we are
Our website address is: https://www.arrowsup.co.uk/.
Arrows Up Limited is incorporated in England with Company Number 12370787. Registered address is 74 College Road, Maidstone, Kent ME15 6SL
Contact regarding privacy can be made through calling 01622 535838
What personal data we collect and why we collect it
Data collected through the contact forms will only be used for the purposes of answering the enquiry. Data collected consists of email address, first name and surname and any personal data you share through the enquiry.
Cookies are used on the website for the purposes of monitoring traffic to the website through Google Analytics.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data sent through enquiry forms will be deleted once it is no longer required or has no use.
Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the webmaster of www.arrowsup.co.uk, Arrows Up Limited
- “you”, “the user” refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner’s Office.
- Cookies mean small files stored on a users computer or device.
Key principles of GDPR:
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Lawful basis: Consent
Where our purpose for processing is: To answer queries made through the contact form
Which is necessary because: We can not answer a query without contacting you
We process your information in the following ways: Personal information is stored for the purpose of contacting you
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.