Privacy Policy

Who we are

Our website address is: https://www.arrowsup.co.uk/.

Arrows Up Limited is incorporated in England with Company Number 12370787. Registered address is 74 College Road, Maidstotne, Kent ME15 6SL

What personal data we collect and why we collect it

Contact Forms

Data collected through the contact forms will only be used for the purposes of answering the enquiry. Data collected consists of email address, first name and surname and any personal data you share through the enquiry.

Cookies

Please see the cookie policy at www.arrowsup.co.uk/cookie-policy/

Cookies are used on the website for the purposes of monitoring traffic to the website through Google Analytics.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data sent through enquiry forms will be deleted once it is no longer required or has no use.

Policy information

The policy: This privacy policy notice is served by Arrows Up Limited. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing/using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the webmaster of www.arrowsup.co.uk, Arrows Up Limited
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because data is processed for personal use to answer enquiries made through the contact form.

Lawful basis: Consent
Where our purpose for processing is: To answer queries made through the contact form
Which is necessary because: We can not answer a query without contacting you
We process your information in the following ways: Personal information is stored for the purpose of contacting you
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.